Frequently Asked Questions
Everything you need to know about our luxury home textiles and services.
What is the delivery time for my order?
We typically ship within 1-3 business days. Depending on your location, delivery usually takes 3-7 business days via our international courier partners.
How should I care for my damask table linens?
To maintain the quality of your linens, we recommend unfolding them completely before washing at 60°C. For the best results with damask, iron while the fabric is still slightly damp.
Do you offer gift wrapping services?
Yes, we offer elegant gift wrapping in our signature Georg Jensen Damask packaging. You can select this option at the checkout page.
What is your return policy?
We offer a 30-day return policy from the day you receive your goods. Items must be returned in their original packaging and in unused condition.
Are your products OEKO-TEX® certified?
Yes, the majority of our collection is OEKO-TEX® certified, ensuring that our textiles are free from harmful substances and produced under sustainable conditions.
Can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.